ISO 20000:2005 is an international standard that allows organizations to demonstrate excellence and prove best practice in IT Service Management. The standard allows IT service provider organizations to achieve conformance to a service management system which requires them to continually improve their delivery of IT services. It aligns to the IT infrastructure library (ITILÂ®) best practice framework.
ISO/IEC 20000 consists of several parts:
Benefits of ISO 20000
How We Can Help
Globus Certifications has rich experience in designing, developing and implementing ISO 20000 ready IT Service Management System from the bottom up to meet ISO certification requirement. Â If the organization already has an existing management system, we help you by integrating the ITSM as prescribed by ISO 20000 with your current system.
Our trained and experienced management system consultants assist an organization in designing, developing, and implementing its IT Service Management System as per ISO 20000.
Our 5 Step Process – Consulting to Facilitating Certification